Alabama Commission on Higher Education (ACHE) Alabama Community College System (ACCS) Alabama Student Grievance Information: https://www.accs.edu/about-accs/private-school-licensure/complaints/ Alabama Student Grievance Form: https://psl.asc.edu/External/Complaints.aspx |
Alaska Commission on Postsecondary Education Alaska Student Grievance Information: https://acpe.alaska.gov/ConsumerProtection |
Arizona State Board for Private Postsecondary Education Arizona Disclosure: If the student complaint cannot be resolved after exhausting the Institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Post-Secondary Education. The student must contact the State Board for further details. Arizona Student Grievance Information: https://ppse.az.gov/resources/student-complaint Arizona Student Grievance Form: https://ppse.az.gov/sites/default/files/2022-09/Student%20Complaint%20Form%20%281%29.pdf |
Arkansas Higher Education Coordinating Board Arkansas Disclosure:Arkansas Higher Education Coordinating Board Certification does not constitute endorsem*nt of any institution or degree program. Such certification merely indicates that certain criteria have been met under the rules and regulations of institutional ad program certification as defined in Arkansas Code §6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution. Arkansas Student Grievance Information: https://adhe.edu/resources/students Arkansas Student Grievance Form: https://sbpce.wufoo.com/forms/form-8040-complaint-form/ |
California Bureau for Private Postsecondary Education Mailing Address: Physical Address: California Student Grievance Information: https://www.bppe.ca.gov/enforcement/complaint.shtml California Student Grievance Form: https://www.bppe.ca.gov/forms_pubs/complaint.pdf |
Colorado Department of Higher Education Colorado Student Grievance Information: https://highered.colorado.gov/students/how-do-i/file-a-student-complaint Colorado Student Grievance Form: https://highered.colorado.gov/Academics/Complaints/FileComplaint.aspx |
Connecticut Office of Higher Education Connecticut Student Grievance Information: https://portal.ct.gov/DCP/Complaint-Center/Consumers—Complaint-Center Connecticut Student Grievance Form: https://portal.ct.gov/-/media/DCP/Complaint-Center/Complaint_Form-pdf.pdf |
Delaware Department of Education Delaware Student Grievance Form: https://www.doe.k12.de.us/cms/lib/DE01922744/Centricity/Domain/158/PBTS%20Complaint%20Form.pdf |
District of Columbia Higher Education Licensure Commission (HELC) District of Columbia Disclaimer: National University has an account for student indemnification in the manner of surety bond, which may be used to indemnify a student or enrollee who has suffered damage as a result of discontinuance of operation or violation by the institution of any provision of NRS 394.383 to 394.560. District of Columbia Student Grievance Information: https://helc.osse.dc.gov/topic/helcadmin/community-stakeholders/public-complaints District of Columbia Student Grievance Form: https://helc.osse.dc.gov/HELCAdmin/HELCAdmin/media/0kmobb5o/helc-complaint-form-english.docx |
Florida Department of Education Florida Student Grievance Information: https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml Florida Student Grievance Form: https://web01.fldoe.org/IGComplaintSSO/ComplaintForm.aspx |
Georgia Nonpublic Postsecondary Education Commission Georgia Student Grievance Information: https://gnpec.georgia.gov/student-resources/complaints-against-institution Georgia Student Grievance Form: https://gnpec.georgia.gov/complaint-forms |
Hawaii Post-Secondary Education Authorization Program Department of Commerce and Consumer Affairs Hawaii Student Grievance Information: https://cca.hawaii.gov/hpeap/student-complaint-process/ Hawaii Student Grievance Form: https://cca.hawaii.gov/hpeap/files/2013/08/Student-Complaint-Form.pdf |
Idaho State Board of Education Idaho Student Grievance Information: https://boardofed.idaho.gov/higher-education-private/proprietary-schools-non-degree-granting/student-complaint-procedures/ Idaho Student Grievance Form: https://boardofed.idaho.gov/wp-content/uploads/2020/07/Student-Complaint-Form-7-2020.docx |
Illinois Board of Higher Education Illinois Student Grievance Information: https://complaints.ibhe.org/ Illinois Student Grievance Form: https://complaints.ibhe.org/register.aspx |
Indiana Commission on HigherEducation Indiana Student Grievance Information: https://www.in.gov/che/student-complaints/ Indiana Student Grievance Form: https://www.in.gov/che/files/161116_ICHE_StudentComplaintForm.pdf |
Iowa College Student Aid Commission Iowa Student Grievance Information: https://iowacollegeaid.gov/StudentComplaintForm Iowa Student Grievance Form: https://iowacollegeaid.co1.qualtrics.com/jfe/form/SV_9Br0hqNMto1FItT |
Kansas Board of Regents Kansas Disclosure: National University is authorized to operate in Kansas with Certificate of Approval from the Kansas Board of Regents. Kansas Disclosure: The University catalog outlines the process for filing and resolution of student complaints. If the student grievance cannot be resolved after exhausting the University’s grievance procedure, Kansas residents may file a complaint with the Kansas Board of Regents. The Board’s address is 1000 S.W. Jackson, Ste. 520, Topeka, KS 66612 Kansas Student Grievance Information: https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process |
Kentucky Council on Postsecondary Education Kentucky Student Grievance Information: http://cpe.ky.gov/campuses/consumer_complaint.html Kentucky Student Grievance Form: http://cpe.ky.gov/campuses/complaintform |
Louisiana Board of Regents Physical Address: Louisiana Disclosure: National University is currently licensed by the Board of Regents of the State of Louisiana. Licenses are renewed by the State Board of Regents every two years. Licensed institutions have met minimal operational standards set forth by the state, but licensure does not constitute accreditation, guarantee the transferability of credits, nor signify that programs are certifiable by any professional agency or organization. Louisiana Student Grievance Information: https://www.laregents.edu/regents-resources/#studentparent |
Maine Department of Education Maine Student Grievance Form: https://www.maine.gov/doe/sites/maine.gov.doe/files/inline-files/sara-complaint-form.pdf |
Maryland Higher Education Commission (MHEC) Maryland Disclosure: National University is registered with the Maryland Higher Education Commission (MHEC). If a prospective or current student is not satisfied with the outcome of the institution’s internal complaint resolution process, the complaint may then be brought to the MHEC or Maryland’s Office of the Attorney General. Maryland Student Grievance Information: https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx Maryland Student Grievance Form: https://mhec.maryland.gov/institutions_training/Documents/PCS%20Student%20Complaint_20220103.pdf Maryland Office of the Attorney General Student Grievance Information: https://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx Maryland Refund Policy: Students enrolled in online programs who reside in Maryland will receive the minimum tuition refunds in accordance with the Maryland Higher Education Commission requirements (specified in Title 13B.05.01.10 of the code of Maryland Regulations)
Proportional Total Course, Program, or Term Completed as of Date of Withdrawal or Termination Tuition Refund Less than 10%………………………………….90% refund 10% up to but not including 20%………..80% refund 20% up to but not including 30%………..60% refund 30% up to but not including 40%………..40% refund 40% up to but not including 60%………..20% refund More than 60%…………………………………No refund A refund due to a Maryland student will be based on the date of withdrawal or termination and paid within 60 days from the date of withdrawal or termination.
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Massachusetts Department of Higher Education Massachusetts Student Grievance Form: https://www.mass.edu/forstufam/complaints/complaintform.asp |
Michigan Department of Licensing and Regulatory Affairs Michigan Student Grievance Information: https://www.michigan.gov/lara/bureau-list/cscl/complaints Michigan Student Grievance Form: https://www.michigan.gov/leo/-/media/Project/Websites/leo/Documents/WD/WD_PROGRAMS_SERVICES/PSS/Post-Secondary_Complaint_Instructions_FINAL_032020_685912_7-(34).pdf?rev=d9354bf5247548a6bd9751a8aa4e178d |
Minnesota Office of Higher Education Minnesota Disclosure: National University is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes section 136A.61 to 136A.71. Registration is not an endorsem*nt of the institution. Credits Earned at the institution may not transfer to all other institutions. Minnesota Disclosure: Minnesota residents interested in enrolling in the Bachelor of Science in Criminal Justice program should made note that the state of Minnesota licenses police officers and there are specific educational requirements. In addition, additional training (a skills-based course) is also required before being eligible for licensure as a police officer in the state of Minnesota. Minnesota Disclosure: ILR 260 is not recognized as an English or communication class in Minnesota. Minnesota residents must be required to complete the other English or Communications classes to satisfy the Minnesota Degree Standards. Minnesota Student Grievance Information: https://www.ohe.state.mn.us/mPg.cfm?pageID=1078 Minnesota Student Grievance Form: https://www.ohe.state.mn.us/pdf/ComplaintForm.pdf |
Mississippi Commission on College Accreditation Mississippi Student Grievance Information: http://www.mississippi.edu/mcca/student_complaint_process.asp Mississippi Student Grievance Form: http://www.mississippi.edu/mcca/downloads/mccastudentcomplaintform.pdf |
Missouri Department of Higher Education & Workforce Development Missouri Student Grievance Information: https://ago.mo.gov/civil-division/consumer/consumer-complaints Missouri Student Grievance Form: https://ago.mo.gov/app/consumercomplaint |
Montana Board of Regents Montana Student Grievance Information: https://mus.edu/MUS-Statement-of-Complaint-Process.html Montana Student Grievance Form: https://dojmt.gov/consumer/consumer-complaints/ |
Nebraska Coordinating Commission for Postsecondary Education Nebraska Student Grievance Information: https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions Nebraska Student Grievance Form: https://www.education.ne.gov/wp-content/uploads/2017/07/PPCS_Complaint-form.pdf |
Nevada Commission on Postsecondary Education Commission Nevada Disclosure: National University has an account for student indemnification in the manner of a surety bond, which may be used to indemnify a student or enrollee who has suffered damage as a result of discontinuance of operation or violation by the institution of any provision of NRS 394.383 to 394.560. Nevada Student Grievance Information: https://cpe.nv.gov/Students/Students_Home/ Nevada Student Grievance Form: https://cpe.nv.gov/uploadedFiles/cpenvgov/content/Students/Complaint%20Form%20Initial%202021.pdf |
New Hampshire Department of Education New Hampshire Student Grievance Form: https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx |
New Jersey Commission on Higher Education New Jersey Student Grievance Information: https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml New Jersey Student Grievance Form: https://www.state.nj.us/highereducation/documents/pdf/OSHEComplaintForm.pdf |
New Mexico Higher Education Department New Mexico Disclosure: If the student grievance cannot be resolved after exhausting the Institution’s grievance procedure, New Mexico residents may file a complaint with the New Mexico Higher Education Department. The Department’s address is: 2048 Galisteo Street, Santa Fe, NM 87505-2100, Telephone: (505) 476-8400 New Mexico Student Grievance Information: https://ppsd.smapply.io/ New Mexico Student Grievance Form: https://ppsd.smapply.io/protected/resource/eyJoZnJlIjogOTg0NzgxODUsICJ2cSI6IDE2ODUxMH0/ |
New York Office of College and University Evaluation New York Student Grievance Information: http://www.nysed.gov/college-university-evaluation/complaints |
The University of North Carolina System Board of Governors North Carolina Student Grievance Information: https://www.northcarolina.edu/post-secondary-education-complaints/ North Carolina Student Grievance Form: https://studentcomplaints.northcarolina.edu/form |
North Dakota University System North Dakota Student Grievance Information: https://ndus.edu/state-authorization-sara/ |
Ohio Board of Regent Ohio Student Grievance Information: https://highered.ohio.gov/students/current-college-students/student-complaints/student-complaints Ohio Student Grievance Form: https://highered.ohio.gov/students/current-college-students/student-complaints/submit-complaint |
Oklahoma State Regents for Higher Education Oklahoma Student Grievance Form: https://www.okhighered.org/resources/Student-Complaint-Form/ |
Oregon Higher Education Coordinating Commission Oregon Disclosure: Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission at the below address or by sending an email tocomplaints@hecc.oregon.gov. Oregon Student Grievance Information: https://www.oregon.gov/highered/about/Pages/complaints.aspx Oregon Refund Policy:Courses dropped before the 10th day of the courses will be fully refunded. Online students located in Oregon who withdraw from a course are eligible for a 50% partial refund through the middle week of the course term. Refunds are based on unused instructional time and are prorated on a weekly basis. |
Pennsylvania Department of Higher Education Pennsylvania Student Grievance Information: https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/State-Authorization-Reciprocity-Agreement-(SARA).aspx Pennsylvania Student Grievance Form: https://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Student%20Complaint%20Form.pdf |
Puerto Rico State Higher Education Agency Puerto Rico Student Grievance Information: https://studentprivacy.ed.gov/file-a-complaint |
Rhode Island Board of Governors for Higher Education Rhode Island Student Grievance Information: https://riopc.edu/policies/student-complaint-procedures/ |
South Carolina Commission on Higher Education South Carolina Student Grievance Information: https://www.che.sc.gov/students-families-and-military/student-resources South Carolina Student Grievance Form: https://www.che.sc.gov/sites/che/files/Documents/Licensing%20updates/Complaint_Procedures_and_Form.pdf |
South Dakota Board of Regents South Dakota Student Grievance Information: https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Pages/default.aspx South Dakota Student Grievance Form: https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Documents/Complaint%20Form%20-%20SD-SARA.pdf |
Tennessee Higher Education Commission Tennessee Disclosure: Any authorizations must be renewed each year and is based on an evaluation by minimum standards concerning quality of education, ethical business practices, heath and safety, and fiscal responsibility. Tennessee Residents: Any grievance not resolved on the institutional level may be forwarded to the Tennessee Higher Education Commission, Nashville TN 37243-0830, (615)741-5293 Tennessee Student Grievance Information: https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html Tennessee Student Grievance Form: https://www.tn.gov/content/dam/tn/thec/bureau/student_aid_and_compliance/dpsa/links-and-forms/Complaint%20Form.pdf |
Texas Higher Education Coordinating Board Delivery Address: Texas Disclosure: National University has permission to operate in the state of Texas and has been regionally accredited by the WASC Senior College and University Commission since 1977. The Texas State Board of Accountancy’s new regulation precludes National University graduates from being qualified applicants for the CPA exam in Texas. Texas Student Grievance Information: https://www.highered.texas.gov/student-complaints/ Texas Student Grievance Form: https://www.txhigheredaccountability.org/CfratInquiry/Home/Create |
Texas Workforce Commission Career Schools and Colleges Texas Disclosure: Exemption status means National University is not approved or regulated by the Texas Workforce Commission. This means the Texas Workforce Commission has not approved the curriculum, classrooms, teachers, or any other matters related to National University. On-site visits will not be conducted at National University. Furthermore, the exemption status does not constitute approval, accreditation, or licensure of any courses under Texas law. Texas Workforce Commission Student Grievance Form: https://www.twc.texas.gov/files/jobseekers/csc-401a-student-complaint-form-twc.pdf |
UtahDivision of Consumer Protection Utah Student Grievance Information: http://www.consumerprotection.utah.gov/complaints.html?f=c |
Vermont Agencyof Education Vermont Student Grievance Information: https://education.vermont.gov/documents/postsecondary-program-complaint-resolution |
Virginia State Council of Higher Education for Virginia Virginia Student Grievance Information: https://www.schev.edu/students/resources/student-complaints Virginia Student Grievance Form: https://www.surveymonkey.com/r/StudentComplaintForm Virginia Refund Policy:Students are accepted and registered for classes with the understanding that they will attend the entire course. Faculty contracts, the commitment of space, and other University resources are made on that assumption, creating financial obligations that students who withdraw must share. National University’s refund policy reflects this position. Students may withdraw themselves from class prior to midnight on the ninth (9th) day of the session by emailing their academic advisor at advisor@nu.edu. To accurately count session days, note that the first day of a session – not the actual day a student attends class – counts as day one of that session. The University counts calendar days rather than business days for determining refunds. As such, if the first day of the session is a Monday, the student would need to withdraw prior to midnight of the following Tuesday, the ninth day of that session. If a student does not complete a course, a tuition refund is made according to the following schedule, which is based upon a 28-day month.
Students who withdraw from a course after midnight of the twenty-first (21st) day of the session will not receive a refund. Students must have a credit balance in their account to receive a refund. Refunds, depending on the verification of funds, are processed and mailed within fifteen (15) days from the later of:
All refunds are mailed to the student’s home address. Students must make sure that the address on file is correct. |
Washington Student Achievement Council Washington Disclosure: “National University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes National University to offer field placement components for specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsem*nt by the Council or the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympic, WA 98504-3430 or by email at degree authorization@wsac.wa.gov.” Washington Disclosure: “The transferability of credits earned at National University is at the discretion of the receiving college, university, or other educational institution. Students considering transferring to any institution should not assume that credits earned in any program of student at National University will be accepted by the receiving institution. Similarly, the ability of a degree, certificate, diploma or other academic credential earned at National University to satisfy an admission requirement of another institution is at the discretion of the receiving institution. Accreditation does not guarantee credentials or credited earned at National University will be accepted by or transferred to another institution. To minimize the risk of having to repeat coursework, students should contact the receiving institution in advance for evaluation and determination of transferability of credits and/or acceptability of degrees, diplomas or certificates earned”. Washington Disclosure: “For Washington State residents seeking information and resources about student loan repayment or seeking to submit a complaint relating to your student loans or student loan servicer, please visit www.wsac.wa.gov/loan-advocacy or contact the Student Loan Advocate at loanadvocate@wsac.wa.gov.” Washington Student Grievance Information: https://wsac.wa.gov/student-complaints Washington Student Grievance Form: https://www.studentcomplaints.wa.gov/hc/en-us |
West Virginia Higher Education Policy Commission West Virginia Student Grievance Form: https://www.wvhepc.edu/wp-content/uploads/2021/10/Student-Complaint-Process.pdf |
Wisconsin Educational Approval Board Wisconsin Disclosure: Students must submit an enrollment agreement before beginning classes at National University. The agreement includes topic pertaining to tuition and fees, billing, attendance, financial assistance, payment options, and other matters of enrollment. Contact an enrollment advisor for further information. The student may cancel enrollment during a 3-business-day period by delivering or mailing a signed written notice to the school at the address set forth in the notice of cancellation privilege. Saturdays, Sundays and holidays are not business days. The school shall, within 10 business days after receiving notice of cancellation from the student, make any refund owing as a result of the cancellation and arrange for a termination of the student’s obligation to pay any sum. This cancellation privilege does not apply to any program for which the total cost is less than $150 and which is offered in less than 6 class days, provided that the program is not one of a sequence. Wisconsin Student Grievance Information: https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx Wisconsin Student Grievance Form: https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc Wisconsin Refund Policy: A student who withdraws or is dismissed after the cancellation period has passed, but before completing 60% of the potential units of instruction in the current enrollment period, shall be entitles to a pro rata refund, as calculated below, less any amounts owed by the student for the current enrollment period, less a one-time application fee of $ 100.
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Wyoming Department of Education Wyoming Student Grievance Form:https://form.jotform.com/212505034743043 |
WASC Senior College and University Commission (WSCUC) Registering a Complaint with National University’s Accrediting Organization Western Association of Schools and Colleges (WASC) Senior College and University Commission (WSCUC): Students may file a complaint with the University’s institutional accrediting body by contacting the Western Association of Schools and Colleges (WASC) Senior College and University Commission at wascsr@wascsenior.org. Any student desiring to file a complaint must satisfy specific criteria as published in the official Complaint and Third-Party Comment Policy and must submit the required Complaint Form. The policy and form are available for download on the WASC Document List. |
Contact Information for State Higher Education Regulatory Agencies - National University (2024)
References
- https://www.wfsb.com/2024/08/14/i-team-majority-martial-arts-studios-connecticut-operate-without-state-license/
- https://catalog.ncu.edu/content.php?catoid=67&navoid=16463
- https://genzsells.theceshop.com/connecticut/pre-licensing/ct-real-estate-license-requirements-faq
- https://staffmeup.com/jobs/Intern-Hartford-CT-TV-775877/apply
- https://grants.nih.gov/grants/guide/rfa-files/RFA-CA-24-025.html
- https://www.newspapers.com/newspage/247078390/
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